Velocify

5
Average: 5 (1 vote)
Highlight: 
Velocify is previously Leads360. The application has key features such as lead capture & de-duplication; lead scoring; lead distribution, activity prioritization, lead nurturing. It integrates with various marketing automation and CRM software.
Pricing: 
Express Edition for up to 5 users ($24.99/user/mo); Custom quote for advanced editions.

Reviews

Rating: 
5
Average: 5 (1 vote)

Jay Dunsing

I have been an administrator on this system since 2005. I have used the system at a high level longer than anyone in the U.S. The system can be used in any industry in B2C or B2B that needs to manage their leads. It can be used for inside sales or far flung outside sales reps. Proper use of Velocify will be a game changer if the system is set up properly. Jay Dunsing V Consulting 630-936-0621 JayDunsing@Gmail.com Pros-Top product features: - Totally customizable to any industry or work flow (use your company language) - Shotgun connect (increases speed to call) - Pull Distribution (leads can be shared based upon criteria) - Click to Dial (increases calls made by users) - Lead Prioritization (management sets criteria for which leads are priority) - Reporting (various canned and ad hoc reports) - Status specific and smart drip email - Ease of use (ramp up time for users 2-5 days) - Blast email capability - Local caller ID (customer sees local area code on caller ID) - Lead distribution (granular lead distribution capability) - Calendar Events/Reminders (via dashboard, email, pop-up or phone call) - Pre-recorded voice mail messages - Many other features Cons-While I personally have not had an issue with customer support, I have heard that some companies have had issues. Support requests are done via email. Your request/issue has to be spelled out very clearly. It's difficult to talk with a live person. Ease-of-use--If the system is set up correctly, it is very easy to use. Less is more in the initial setup. There can be a lot of moving parts behind the scenes that have causal effects. A well-thought-out strategy for using Velocify is needed upfront. Functionality--The system is feature-rich. Most companies don't use all the features provided effectively. Product Quality--In my opinion, Velocify is the Cadillac of the lead management space. The company regularly enhances the product features.

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